COMMUNICATIONS CONSULTANT, Fair FINANCE

Job Description

We are looking for enthusiastic consultant ready to work in a fast-paced organisation who can easily grasp and communicate impact to the different audiences across our work for fair finance
The consultant will be an exceptional writer across different platforms and a strategic thinker, with a solid understanding of our audiences and the best ways to share our story with them
They will join up three components of our finance work – transparency, consumer voice and our Fair Digital Finance Accelerator – with a core focus on our consumer voice profile
They will love the opportunities that come with working in an entrepreneurial environment, with a drive to deliver excellence and aptly raise our profile across core moments part of our fair finance agenda - launches of our latest findings and research, events and campaigns

Key Responsibilities

Content generation

Draft compelling content for the different audiences of our fair finance work and for a broad suite of communications, including for our website, social media, materials and externally placed opinion pieces
Both this and the Leadership responsibility are core focus areas for this position

Leadership

Develop the Communications Strategy for our Fair Finance work, creating informed and compelling messages and strategic KPIs which help deliver on programme and organisational goals and resonate with audiences.
Provide strategic oversight to the design, delivery and evaluation of core global finance moments (such as research, events and campaigns).
Navigate any communications issues relating to this work.

Driving efficiency and continuous improvement

Use and develop efficient systems and processes to help improve how we plan and evaluate communications for this work, and to pre-plan to mitigate issues.
Be diligent in monitoring the results of our communications performance, to proactively share outcomes with the team and help to improve outcomes.

Using relationships for change

Build relationships with our Members, partners and donors to share their story, make them feel valued and ensure they promote our initiatives.
Collaborate and work closely with the Fair Finance Team, Global Communications Coordinator and Head of Communications and Membership.

Deliverables

Typical deliverables during the tenure of this post will include:

Content generation for long/short form content placed on our website and social media.
Content (primarily opinion pieces) developed, pitched and placed on external partner platforms and/or the media.
Media placement where relevant, including through press releases, letters to editors and op-eds.
Strategic Communications Strategy for Finance, and project specific communications plans, which shows understanding of our audiences, messages and with goals aligning to organisational KPIs.
Finance Communications Address book developed across core partners, based on strong relationships developed.
Materials and/or audio visual content developed (working with external suppliers to do so) as and when there is a case for it.

Personal Specification

ESSENTIAL

REQUIREMENTS CRITERIA

EXPERIENCE UNDERSTANDING

Over 5 years’ experience in communications or another relevant field.
Strong track record of creating compelling communications, particularly for digital (website, social media) and externally placed pieces (opinion pieces).
Evidence of crafting materials that have resonated with funders and partners.
A keen interest and experience in delivering high-profile moments for organisations (for events, research or campaigns).
Demonstrable experience in designing and implementing strategic communications plans which have significantly raised an organisation’s profile.
Strong audience mapping, message development and evaluation experience.
Excellent visual eye and brand awareness.

SKILLS AND ABILITIES

Comfortable working in a start-up and fast-paced environment, turning barriers into opportunities.
Has a mindset of continuous improvement, takes a proactive approach and brings solutions to issues.
Advanced relationship skills, with the ability to influence, inspire and assert within the organisation and with core partners.
Takes a big picture focus, to help drive long-term change and can navigate issues calmly.

OTHER ESSENTIAL

REQUIREMENTS

Strong IT skills with excellent use of MS Office and a good grasp of virtual meeting software (e.g. Zoom or Teams).
Excellent spoken and written communication.
Commitment to the aims, objectives and values of Consumers International.

DESIRABLE REQUIREMENTS

An understanding of the consumer rights movement and digital finance.
Second language would be an asset (French, Spanish or Arabic).
Good grasp of Salesforce and project management tools (e.g. Microsoft Projects and/or other online applications).
Line management experience.
Audio-visual experience.