Clinic Assistant

Sattvik Kerala Ayurved Panchakarma Clinic

Posted: 5 months ago
Openings: 10
Applicants: 0

Job Description

Answers telephone inquiries from patients and guests; screens calls to
determine nature and urgency of inquiry, refers calls as appropriate,
and/or schedules appointments with practitioners; instructs patients as
needed regarding administrative and/or logistical procedures.
Assists Manager with administrative duties
Builds and maintains guest rapport throughout service
Performs miscellaneous job-related duties as assigned.
Assists in maintaining the cleanliness and serviceability of unit facilities
and equipment; arranges for maintenance and repair as needed.
Remains calm, composed, and in control even in unusual situations
Familiarity with clinic Booking Software.
Actively promote the clinic, treatments, services, sessions, and retail, as
well as programs, promotions, and/or discounts available.
Handle guests questions and concerns promptly, professionally, and
courteously.

Maintain complete confidentiality in all guest matters in accordance with
company policy
Provide accurate, appropriate, and immediate responses to all requests by
guests, ensuring complete guest satisfaction.