Client Relationship Manager (Post Sales - Real Estate)

Job Description

Purpose of role

Smooth Onboarding of new client

Role & responsibilities

Handling and guiding the team
Checking Agreements, Demands, NOC and other related documents
Ensuring timely collection of payment, following up with customer and banker for sanction letter
Creating customer delight experience while on boarding new customers
Replying customers on email, messages etc
Coordination with banker, channel partners, internal team and other departments
Ensure timely completion of task given by head and management
Handling smooth Possession processes

Preferred candidate profile

5- 8 years experience in Post sales process in Real Estate Industry
Should have experience in handling the team
Thorough with the onboarding process for the new clients
Highly Energetic, helpful and cordial approach with abilities to meet customer requirements
Thorough Knowledge of real estate processes of customer lifecycle from start till end
Should have good business communication skill-Oral and Written
Should have pleasing personality to interact with customer

Competencies