Chief of Staff-Leading Retail Company-Mumbai

Job Description

Role Overview

We are looking for a highly strategic, business-oriented, and execution-focused Chief of Staff to work closely with senior leadership and drive organizational effectiveness.

The Chief of Staff will act as a strategic partner to the leadership team, helping translate business priorities into execution, improving cross-functional coordination, and ensuring key initiatives move forward effectively.

This role is ideal for someone who thrives in fast-paced environments, possesses strong business acumen, structured thinking, excellent communication skills, and the ability to manage multiple high-impact priorities simultaneously.

The role requires a blend of strategy, coordination, problem-solving, stakeholder management, and operational oversight.

Key Responsibilities

Strategic Coordination & Execution

• Drive alignment and execution of key business priorities across functions.
• Track organization-wide goals, strategic initiatives, and leadership action items.
• Ensure timely follow-through on decisions and business reviews.
• Coordinate with cross-functional teams to remove bottlenecks and improve execution efficiency.

Leadership & Executive Support

• Work closely with senior leadership to improve effectiveness and decision-making.
• Support prioritization of critical business initiatives and leadership engagements.
• Prepare briefing notes, business reviews, presentations, and leadership updates.
• Act as a trusted thought partner for strategic and operational matters.

Cross-Functional Project Management

• Lead and support high-priority projects that cut across departments.
• Drive special initiatives including process improvement, organizational planning, business transformation, and operational efficiency projects.
• Coordinate across functions such as operations, finance, HR, sales, marketing, and strategy teams.

Communication & Stakeholder Alignment

• Ensure effective communication and alignment across leadership and business teams.
• Support preparation of internal communication, strategic updates, leadership presentations, and board materials where required.
• Facilitate collaboration between departments and ensure clarity on priorities and timelines.

Business Analysis & Decision Support

• Conduct analysis, gather business insights, and support leadership in strategic decision-making.
• Identify risks, gaps, and execution challenges and recommend solutions.
• Support leadership with data-backed recommendations and structured problem-solving.

Desired Candidate Profile

• MBA / Postgraduate degree preferred.
• 8-10 years of experience in strategy, business operations, consulting, program management, or similar cross-functional roles.
• Strong commercial understanding and business acumen.
• Excellent communication, coordination, and stakeholder management skills.
• Highly analytical, organized, and execution-oriented.
• Ability to work under ambiguity and manage multiple priorities.
• Strong ownership mindset and attention to detail.

Preferred Background

Candidates from the following backgrounds will be preferred(Retail/Fashion Industry)

• Management Consulting
• Business Strategy
• Founders Office
• Business Operations
• Program Management
• Corporate Strategy

More Info

Education