Chat Support Executive
TP
- Posted: 3 months ago
- Openings: 10
- Applicants: 0
Job Description
Roles and Responsibilities :
- Handle customer queries through chat, resolving issues related to banking products and services.
- Process transactions, resolve disputes, and provide accurate information to customers in a timely manner.
- Identify potential fraud cases and escalate them to the relevant authorities for further investigation.
- Maintain records of all interactions with customers using cards processing software.
Job Requirements :
- 1-10 years of experience in back office or non-voice roles within the financial industry.
- Strong understanding of card processing systems and processes.
- Excellent communication skills with ability to handle complex customer queries via chat.
More Info
Education
Any Graduate
Not Disclosed
Required Skills
Customer Support
Bank
Chat
Fraud
Aml Kyc
Back Office
Non Voice
disputes
Contact Details
TP
+91 987654567
support.us@omadanetworks.com
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