Call Centre Team Lead
Kesari Tours
- Posted: 5 months ago
- Openings: 10
- Applicants: 0
Job Description
Company Name: Kesari Tour
Position: Call Centre In-charge
Qualification: Any Graduate
Experience: 5 - 10 years
Location: Mahim, Mumbai
Industry: Travel and Tourism
Job Roles & Responsibilities: -
- Manage call center staff and daily operations.
- Ensure timely and accurate handling of travel inquiries and bookings.
- Track team performance and service quality.
- Handle customer complaints and escalations.
- Guide and train team members regularly.
- Share regular updates and performance reports with management.
- Identify and implement improvements in call center operations.
Interested candidate can share their resume on upasanast@kesari.in, akshatas@kesari.in or 8657549866
More Info
Education
Any Graduate
Not Disclosed
Required Skills
Team Handling
Call center operations
Telesales
Telecalling
Inbound Process
Customer Service
Inbound Sales
Inbound Calls
Contact Details
Kesari Tours
+91 987654567
pr@kesari.in
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