Business Development Professional

• Create and execute strategic business development plans to achieve revenue growth.
  
• Identify and pursue new business opportunities across corporate, educational, and institutional sectors
  
• Build and manage a pipeline of prospective clients, including law firms, HR consultancies, and companies seeking compliance support
  
• Develop and execute outreach strategies, proposals, and pitch presentations
  
• Track industry trends and identify areas for service expansion (e.g., POCSO, mental health, DEI)
  
• Gain a comprehensive understanding of our services and unique value proposition.
  
• Develop innovative strategies to increase our visibility and expand its client base.
  
• Track, measure, and report business development performance, identifying areas for improvement.

Client Relationship Management

• Act as a key point of contact for existing clients, ensuring high client satisfaction and retention
  
• Schedule and coordinate service deliveryrainings, investigations, IC memberships\with internal teams
  
• Manage renewals, feedback, and upselling opportunities with sensitivity and professionalism
  
• Troubleshoot client issues, ensuring timely resolution and quality service delivery

Collaboration & Reporting

• Coordinate with legal, training, psychology, and tech teams to ensure seamless delivery
  
• Maintain CRM systems and track client interactions, conversions, and follow\-ups
  
• Provide regular reports and insights to leadership on sales, client feedback, and growth opportunities

Qualifications & Skills

• 3\4 years of proven experience in business development, sales, or client servicing (experience in HR, legal, compliance, or consulting preferred)
  
• Excellent communication, presentation, and interpersonal skills
  
• Proactive, self\-motivated, and results\-oriented mindset.
  
• Ability to understand compliance\-based services and explain them to varied stakeholders
  
• Self\-driven, target\-oriented, and comfortable working in a fast\-paced environment
  
• Experience with CRM tools and Google Workspace
  
• Bachelors or Master\degree in Business, Marketing, Law, or a related field.
  
• Strong communication, negotiation, and presentation skills.
  
• Ability to analyze market trends and formulate data\-driven business strategies.
  
• Experience in preparing business proposals, RFPs, and RFQs.
  
• Strong networking and relationship\-building abilities.

Nice to Have

• Prior exposure to POSH law, workplace compliance, or DEI\-related work
  
• Experience working with senior leadership in client organizations
  
• Legal or HR background (educational or professional)