Business Development Manager

Job Description

Location: Mumbai / Delhi / Noida
Department: Sales & Business Development
Job Type: Full-Time

Job Summary

We are seeking a dynamic and result-oriented Business Development Manager (BDM) to drive new business opportunities for Salesforce CRM solutions across the Middle East and US markets. The ideal candidate will be responsible for lead generation, client outreach, relationship management, and business growth initiatives. This role requires close collaboration with sales and marketing teams to expand the companys market presence and generate qualified business opportunities.

Key Responsibilities

Lead Generation & Prospecting

• Identify and generate new business opportunities through various channels including LinkedIn, social media, networking, referrals, and industry events.
• Conduct market research to identify potential clients and understand their business needs within the CRM and IT services domain.
• Qualify leads and evaluate their suitability for Salesforce CRM solutions.

Client Outreach & Communication

• Initiate contact with prospective clients through emails, cold calls, LinkedIn outreach, and other communication methods.
• Schedule meetings, discovery calls, and presentations with decision-makers.
• Follow up consistently with prospects to nurture relationships and move opportunities through the sales pipeline.

Relationship Management

• Build and maintain strong relationships with potential clients and key stakeholders across the Middle East and US markets.
• Understand client requirements and recommend tailored Salesforce CRM and IT solutions.
• Coordinate with internal sales and delivery teams to ensure a smooth transition of qualified opportunities.

Sales Support

• Assist the sales team in preparing proposals, presentations, and client pitches.
• Provide regular feedback to the marketing team regarding campaign effectiveness and market trends.
• Maintain accurate records of lead generation activities, client interactions, and pipeline updates in CRM systems.

Market Research & Analysis

• Monitor industry trends, competitor activities, and market developments to identify new business opportunities.
• Analyze customer preferences and market dynamics to support strategic business decisions.

Required Qualifications & Skills

• Bachelors degree in Business Administration, Marketing, Information Technology, or a related field.
• 3+ years of experience in Business Development, Sales, or a similar role, preferably within the IT industry.
• Strong communication, negotiation, and interpersonal skills.
• Excellent research, analytical, and problem-solving abilities.
• Proficiency in CRM tools and Microsoft Office Suite.
• Ability to work independently as well as collaboratively within a team environment.
• Highly motivated, target-driven, and proactive in approach.
• Hands-on experience with lead generation and prospecting tools such as:
• LinkedIn Sales Navigator
• Lusha
• ZoomInfo
• Apollo or similar tools

Preferred Skills

• Experience working with Salesforce CRM solutions and IT services.
• Understanding of business culture and market dynamics in the Middle East and US regions.
• Knowledge of lead generation strategies, outbound sales techniques, and pipeline management.
• Proven track record of achieving or exceeding sales targets.

More Info

Education