Branch Manager - Agency Vertical(Life Insurance)

Job Description

JOB SUMMARY:

• Responsible for

o Revenue targets of the unit

o Productivity of the unit o Recruit, coach and develop Sales Managers and Agent Advisors o Adherence to Customer service standards

KEY RESPONSIBILITIES:

• Meet unit targets

• Achieve revenue targets

• Ensure implementation of GOLD system

• Supervise the activity plan of Sales • Managers & Agents to ensure that these are fulfilled as per the desired standards • Ensure that all Sales Managers and Agents under supervision perform as per the companys rules and regulations

• Track productivity measures as for the unit:

AFYP Case rate

Annual mode business

Persistency Paid cases per agent

YTD appointments SM appointments

Pro active agent retention

Annual FYC standards

• Execute plans for growth of the agency

• Identify, interview and select new Sales Managers from natural market and by networking

• Ensure adherence to laid down sales and service standards for Sales Managers

• Conduct weekly performance review and planning (PRP) for Sales Managers

• Ensure retention of Sales Managers by formulating their development plans, meeting their training needs and communicating with them on a regular basis

• Build leadership pipeline of future SMs & APs from the unit. OTHER RESPONSIBILITIES: • HO co-ordination

• Sales promotion activities • Assist in overall running of the G.O MEASURES OF SUCCESS: • CGPA

• AFYP •

Case Rate

• Recruitment

• Retention

• Persistency

• GOLD Audit Rating •

Active Retention • Number of promotions MINIMUM EDUCATION:

• Graduate preferably with an MBA MINIMUM/SPECIFIC EXPERIENCE: • Graduate preferably with an MBA

• If MBA, minimum of 6 years of experience in sales and sales management, recruitment, supervision and development of people

. • A graduate should have a minimum of 7-8 years of experience in the above domain. • Should have local market exposure and experience in process driven, quality sales organizations Graduate preferably with an MBA

More Info

Education