Auth0 CIAM Operations Engineer

Zettamine Labs

Posted: 2 weeks ago
Openings: 10
Applicants: 0

Job Description

Hello All,

Greetings from ZettaMine!!!

Job Title: Auth0 CIAM Operations Engineer

Location: Chennai, Pan India

Experience: 5+ Years

Notice Period: Immediate Joiners

Working Mode: Hybrid 3 days from office

Job Title: Auth0 CIAM Operations Engineer

Role Overview

Hands-on Auth0 CIAM professional with 5+ years of experience, responsible for managing, supporting, and optimizing customer identity solutions built on Auth0. The role requires a strong focus on troubleshooting, operations, and DevOps integration.

Key Responsibilities

Manage Auth0 tenants, configurations, and environments
Handle user lifecycle, access management, and tenant administration
Perform integrations using OAuth 2.0, OIDC, PKCE, and SAML
Troubleshoot login issues, token failures, and federation errors
Develop and maintain Auth0 Actions and custom authentication logic
Support CI/CD pipelines using Terraform, GitHub, and GitHub Actions
Manage incidents (P1/P2), perform root cause analysis, and ensure resolution
Work with ServiceNow (SNOW) for ticketing and ITIL processes
Monitor logs, alerts, and system performance using tools like Spyglass
Collaborate with development and DevOps teams
Participate in 24x7 support rotation

Required Skills

Strong hands-on experience with Auth0 CIAM platform
Expertise in OAuth 2.0, OIDC, PKCE, and SAML protocols
Experience in integration and modification of authentication flows
Hands-on experience with Auth0 Actions, token customization, and claims mapping
Experience implementing adaptive authentication, passwordless authentication, and MFA
Experience integrating SMS/OTP providers (e.g., Twilio)
Terraform (Infrastructure as Code) experience
Knowledge of GCP and Node.js ecosystem
Strong troubleshooting and debugging skills
Experience with GitHub, GitHub Actions, and Python scripting
Familiarity with ServiceNow (SNOW) and ITIL processes

Interested candidates share your updated CV to praneeth.n@zettamine.com or WhatsApp to 8977318915.

Thanks& Regards,

Praneeth.N