Associate - Admin & Quality Assurance

Job Description

Role & responsibilities:

• Basic understanding of Quality Assurance processes, SOPs, and checklists
• Working knowledge of process compliance and quality review mechanisms
• Ability to follow defined quality standards and instructions without deviation
• Understanding of documentation, record keeping, and MIS reporting
• Familiarity with internal policies, guidelines, and process controls
• Ability to identify errors, gaps, or deviations and flag them appropriately
• Knowledge of data accuracy, validation, and quality checks
• Proficiency in MS Excel / basic tools for reporting and tracking
• Strong attention to detail and process discipline
• Execute quality checks and validations as per predefined SOPs and checklists
• Review transactions, documents, or processes for accuracy and compliance
• Identify and report quality deviations or exceptions to the internal QA team
• Maintain quality logs, trackers, and MIS reports on a periodic basis
• Support internal teams during quality reviews and audit-related activities
• Follow instructions provided by on-roll QA or functional heads
• Ensure timely completion of assigned quality tasks and reviews
• Assist in data collation and analysis for quality reporting
• Maintain confidentiality and data security while handling records
• Perform other routine QA support activities as assigned
• Support internal audits, inspections, and quality assessments
• Maintain quality records, reports, and MIS dashboards
• Coordinate with internal teams for closure of audit findings and improvements
• Assist in developing, updating, and implementing QA frameworks and checklists
• Track corrective and preventive actions (CAPA) and ensure timely closure
• Support continuous improvement initiatives to enhance efficiency and accuracy
• Escalate critical quality or compliance risks to the management
• A high level of commitment and self-motivation
• Proven work experience in handling the portfolio
• Strong integrity, trustworthiness, and accountability
• Excellent written and verbal communication skills

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Education