Assistant Manager/Deputy Manager - Sales (Freight Forwarding)

Job Description

Role & responsibilities

Key Responsibilities:

Sales & Business Development -

• Drive monthly and quarterly sales targets through proactive client acquisition
• Identify and develop new business opportunities across logistics, freight, and transportation sectors
• Build a strong sales pipeline through networking, referrals, and market outreach
• Execute consultative selling approaches to understand client requirements and offer customized logistics solutions

Customer Acquisition & Relationship Management -

• Acquire new customers in line with company policies and growth objectives
• Build and maintain long-term relationships with key clients
• Ensure high levels of customer satisfaction and retention

Debtor Management -

• Monitor and manage outstanding receivables
• Coordinate with internal teams to ensure timely collections and healthy cash flow

Market Intelligence & Strategy -

• Conduct market research and competitor analysis
• Support strategy building and innovative business approaches
• Contribute to brand positioning and market visibility initiatives

Marketing & Brand Development -

• Participate in marketing campaigns, client meetings, and industry interactions
• Strengthen brand presence in the logistics and freight segment

Operational & Compliance Focus -

• Ensure adherence to quality standards and HSE (Health, Safety & Environment) measures
• Maintain accurate records through CRM tools and reporting systems

Required Skills & Competencies:

• Strong sales and business development aptitude
• Excellent communication, negotiation, and presentation skills
• Strong analytical thinking and problem-solving ability
• Self-driven with a positive attitude and go-getter mindset
• Ability to build relationships at all levels (clients & internal stakeholders)
• Good understanding of P&L concepts (preferred)
• Strong time management and organizational skills
• Adaptable, resilient, and target-oriented
• Team player with a collaborative approach

Industry & Functional Skills:

• Knowledge of Logistics, Freight Forwarding, Transportation, and Supply Chain
• Exposure to International Freight / Foreign Trade will be an added advantage
• Experience in consultative / professional selling techniques
• Ability to leverage networks, tools, and systems for business growth

Qualification & Profile:

• Graduate (Preferably from Commerce background)
• MBA in Marketing preferred
• 58 years of relevant experience in logistics / freight / sales domain
• Strong track record of achieving sales targets and driving revenue growth
• Proficient in MS Office and CRM tools
• Good command over spoken and written English
• Highly motivated and self-starter
• Professional demeanour with pleasing personality
• Strong ownership and accountability
• Ability to work independently and under pressure

More Info

Education