Assistant Manager Collections Manager

Job Description

Job Summary

To manage collections, receivables, debtor ageing and recovery follow-ups across all locations, ensuring timely realization of brokerage, leasing fees, mandate fees, retainers and other receivables.

Responsibilities

• Collection Recovery: Follow-up with developers, corporates, landlords and clients for outstanding payments. Ensure timely collection against invoices raised. Track due dates and maintain collection schedules. Handle overdue and critical accounts.
• Debtor Management: Prepare weekly and monthly ageing reports. Monitor debtor outstanding across all branches. Identify delayed payment cases and escalate appropriately.
• Billing Revenue Coordination: Coordinate with Sales, CRM and Accounts teams for collection support. Ensure invoices are raised as per agreed commercial terms. Track milestone-based collections.
• MIS Reporting: Prepare collection MIS and dashboards. Share weekly collection status with management. Maintain collection records and supporting documents.
• Process Compliance: Ensure all collection activities are updated in CRM/ERP. Maintain proper documentation of commitments received from clients. Improve collection processes and reduce outstanding receivables.
• Developer Relationship Revenue Assurance: Conduct regular meetings with developers, finance teams, CRM teams and key stakeholders across locations. Visit developer offices for collection follow-ups, reconciliation meetings and closure of pending payment cases. Coordinate with Sales, CRM, Legal and Accounts teams to ensure transactions are progressed from booking stage to billable stage. Identify and track all pending cases where billing is not raised due to documentation, agreement, payment, registration, possession, brokerage confirmation or other operational issues. Drive closure of pending cases and ensure they are converted into billable transactions at the earliest. Prepare and maintain a Pending Billing Tracker for all projects and developers. Ensure timely collection of brokerage confirmations, invoices, debit notes, approvals and supporting documents required for bill raising. Conduct monthly reconciliation meetings with major developers to identify unbilled transactions, disputed cases and outstanding payments. Work closely with Business Heads, Branch Heads and Relationship Managers to resolve collection and billing bottlenecks. Ensure no revenue leakage due to delayed billing, missing documentation or unresolved disputes. Track developer-wise ageing, outstanding receivables, unbilled revenue and collection commitments.

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Education