Admission Counselor- Diversity Hiring

upGrad

Posted: 5 months ago
Openings: 10
Applicants: 0

Job Description

Job description

We're looking for an Admissions Counsellor who are extremely customer centric and are excited by the challenges of a new emerging business environment. As an Admissions Counselor you will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales.

Roles & Responsibilities

Responsible to manage & convert leads for versatile upGrad programs which are in collaboration with renowned Universities/Institutes such as IIITB, NIMMS, IMT Ghaziabad, Deakin Business School, IITM Liverpool Business School, MICA.
Providing in-depth information to prospective learners, this includes counseling through phone, email, chat and social media.
Identifying references through the existing customer base to increase the sales pipeline
Details pertaining to lead discussions & conversion should be updated real-time on CRM (Salesforce) software
Responsible for adherence of the inside sales process, tools and data management.
Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrolments.
Handle Objections and Price Negotiation in order to generate Sales Revenue.
Maintain effective communication till the time learner is onboarded