Account Manager- Renewals

About Us:

dMACQ is a leading provider of intelligent enterprise automation solutions, offering cutting-edge suite of enterprise SaaS products - DMS+ (AI-Powered Document Management System), FORMS+ (Enterprise Grade Custom Form Builder), FLOW+ (Custom Workflow Automation) and DIGI+ (Document Digitization Archival) designed to help organizations digitize, automate and govern their operations with compliance-grade security. Our platforms are trusted by governments, large enterprises and regulated industries for the security, scalability and modularity.

With a strong focus on digital transformation, we enable organizations to streamline operations, ensure compliance and drive efficiency through AI-driven workflows and seamless integrations. At dMACQ, we believe in building products that solve real-world problems and deliver measurable impact.

The Account Manager- Renewals Expansion (EnterpriseB2B SaaS Customers) will own, pursue and close high-value strategic and enterprise accounts ("whales") that significantly impact Annual Recurring Revenue (ARR). This role involves managing long sales cycles, navigating complex buying committees and delivering transformational deals. The ideal candidate will build strong relationships with senior decision-makers, lead comprehensive deal strategies and drive custom sales solutions with a focus on multi-year, multi-product agreements. This is a work-from-office position based in Mumbai.

• Target and close high-value enterprise and strategic accounts with significant ARR potential.
• Lead large, multi-stakeholder sales cycles, including discovery, proposal development and deal closure.
• Build and maintain relationships with executive-level stakeholders, including CXOs, CIOs and CFOs.
• Develop strategic account plans, focusing on long-term retention and land-and-expand opportunities.
• Create and deliver custom proposals, negotiate multi-year contracts and drive pricing strategies for large deals.
• Collaborate with internal teams (Product, Pre-sales, and Leadership) to design and present tailored solutions.
• Maintain accurate pipeline forecasting, reporting and ongoing account updates using CRM platforms.

• 6-8 years of B2B large enterprise SaaS sales experience.
• Proven experience closing large, complex deals with ARR exceeding 1 Cr per deal.
• Strong ability to manage long sales cycles and procurement processes typical in large enterprises.

• Consultative selling and relationship-building, particularly with executive leadership (CXOs).
• Expertise in enterprise account management, strategic account planning and negotiation.
• Experience using CRM tools (e.g., Zoho) for pipeline tracking and reporting.
• Exceptional communication, presentation and influencing skills.
• Strong business acumen with the ability to identify strategic growth opportunities.

Required Skills