Helpdesk Executive
SILA
- Posted On: 2025-02-03 16:14:33
- Openings: 10
- Applicants: 0
Job Description
SILA is looking for Helpdesk Executive to join our dynamic team and embark on a rewarding career journey Provide technical support and assistance to end-users for software, hardware, and network issues. Log, prioritize, and resolve helpdesk tickets using ticketing systems. Troubleshoot problems over the phone, via email, or in person. Escalate unresolved issues to higher-level technical teams. Document resolutions and update knowledge base for common issues.More Info
Education
Any Graduate
Not Disclosed
Required Skills
cleaning
ticketing tools
it service desk
housekeeping management
Housekeeping
Helpdesk
journalism
technical support
Contact Details
Not Disclosed
Not Disclosed
Not Disclosed
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