Job Description

• To conduct periodical inspection of disbursed files to ensure process and policy norms are followed, highlighting areas of improvements at regular intervals.
• Support the internal customers (credit and operations) team by providing feedback on qualitative processing and supporting improvements
• Review customer data entry demographic details including income related and other additional information, efficiency in LMS, and ensure maximum files are processed and sanctioned with a minimal error rate
• Consistently and continuously understand policy level changes in files processing and implement the same in the file inspection process
• To suggest and implement process corrections in the system

Business Workforce Number

Unit Workforce Number

Function Workforce Number

Department Workforce Number

Other Quantitative and Important Parameters for the job: Budgets/ Volumes/No. of Products/Geography/ Markets/ Customers or any other parameter

Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business / Unit / Function / Department / Section

Supporting Actions

• To conduct periodical inspection of disbursed cases
• To conduct regular audit of disbursed credit cases
• To check all credit parameters pertaining to eligibility calculation, banking & credit parameters and implementation of policy are met
• Review customer data entry demographic details including income related & other additional information, efficiency in LMS, and ensure maximum files are processed and sanctioned with a minimal error rate
• To ascertain any gaps in policy and processes
• Highlight critical findings and fraudulent activities
• Support the internal customers (credit and operations) team by providing feedback

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Education