Job Description

• Oversee the day-to-day operations of the clubhouse, including gym, swimming pool, indoor games, spa, banquet areas, and other recreational facilities.
• Ensure all facilities are maintained in excellent condition and operate as per established standards.
• Monitor usage, scheduling, and availability of amenities.

• Ensure a high level of hospitality and service standards for residents and guests.
• Address resident queries, feedback, and complaints related to clubhouse services.
• Plan and coordinate recreational, social, and community engagement activities.

• Manage and supervise clubhouse staff including reception, gym trainers, housekeeping, and attendants.
• Prepare duty rosters and ensure optimal manpower deployment.
• Conduct regular training on hospitality standards, grooming, and safety.

• Coordinate with engineering and housekeeping teams for preventive maintenance of equipment and facilities.
• Ensure compliance with safety standards for gym equipment, pool operations, and recreational facilities.

• Organize events, workshops, and community activities for residents.
• Coordinate bookings for private functions, meetings, or celebrations within clubhouse spaces.

• Monitor operational expenses and ensure efficient utilization of resources.
• Coordinate with vendors for maintenance, equipment servicing, and supply procurement.

• Ensure compliance with health, safety, and hygiene standards.
• Maintain records of facility inspections, equipment servicing, and incident reports.

• Strong hospitality and customer service orientation
• Leadership and team management
• Communication and interpersonal skills
• Problem-solving and conflict resolution
• Operational planning and coordination

• Degree/Diploma in Hospitality Management, Hotel Management, or Facility Management.
• 5 8 years of experience in hospitality, luxury residential property management, or clubhouse operations.

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Education