Job Description

The Clubhouse Manager is responsible for the overall management, operations, and service standards of the clubhouse facilities, ensuring a premium experience for residents while maintaining operational efficiency, safety, and compliance.

1. Clubhouse Operations Management

• Oversee the day-to-day operations of the clubhouse, including gym, swimming pool, indoor games, spa, banquet areas, and other recreational facilities.

• Ensure all facilities are maintained in excellent condition and operate as per established standards.

• Monitor usage, scheduling, and availability of amenities.

2. Resident Experience & Service Excellence

• Ensure a high level of hospitality and service standards for residents and guests.

• Address resident queries, feedback, and complaints related to clubhouse services.

• Plan and coordinate recreational, social, and community engagement activities.

3. Staff Supervision & Training

• Manage and supervise clubhouse staff including reception, gym trainers, housekeeping, and attendants.

• Prepare duty rosters and ensure optimal manpower deployment.

• Conduct regular training on hospitality standards, grooming, and safety.

4. Maintenance & Facility Management

• Coordinate with engineering and housekeeping teams for preventive maintenance of equipment and facilities.

• Ensure compliance with safety standards for gym equipment, pool operations, and recreational facilities.

5. Event & Activity Management

• Organize events, workshops, and community activities for residents.

• Coordinate bookings for private functions, meetings, or celebrations within clubhouse spaces.

6. Budget & Vendor Management

• Monitor operational expenses and ensure efficient utilization of resources.

• Coordinate with vendors for maintenance, equipment servicing, and supply procurement.

7. Safety & Compliance

• Ensure compliance with health, safety, and hygiene standards.

• Maintain records of facility inspections, equipment servicing, and incident reports.

• Strong hospitality and customer service orientation

• Leadership and team management

• Communication and interpersonal skills

• Problem-solving and conflict resolution

• Operational planning and coordination

• Degree/Diploma in Hospitality Management, Hotel Management, or Facility Management.

• 5 8 years of experience in hospitality, luxury residential property management, or clubhouse operations.

More Info

Education