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Technical Support Engineer

Franciscan Solutions

Posted On: 2026-01-21 10:39:45
Openings: 10
Applicants: 0

Job Description

SQL, JAVA, Knowledge of Database and queries Technical Support Engineer Technical Support Engineer 0-1 Year SQL, JAVA, Knowledge of Database and queries

Job Description

,000/- per Month Qualification: B. Tech/BE (CS, IT), BCA

Roles & Responsibilities:

Attend on-call and online meetings with clients to analyze, troubleshoot and diagnose ERP problems
Document and resolve the ERP issues on the support system
Actively update, maintain, and monitor product performance at the client site.
Coordinate with client and development team to get the ERP problem resolved.
Respond to customer inquiries and assist in troubleshooting and resolving challenges
Complete detailed reports listing requests to technical assistance steps taken to resolve them, and the specific dates/individuals involved
Assist management in creating training materials pertaining to computer troubleshooting and usage
Act as the initial point of contact for all computer and system-related concerns from clients or other employees
Organize and file documentation pertaining to warranties and instructional guides for computer hardware

Required Skills Set:

Good blend of Client facing skills and Technical aptitude Good verbal and written communication skill Well versed with SQL Good knowledge of Database and queries Ability to lead a workshop or training session Ability to prepare effective PowerPoint Presentations Ability to work within deadlines

Personal laptop, Smart Cell Phone, Good Internet Connectivity

Looking for immediate joiners or the candidate who can join within 10-15 days.

Bond of 1 Year is to be signed.

skills

Knowledge of database and queries

Contact No. must be atleast 10 digits *Resume is Compulsory

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