1. Data Collection:
   • Conduct primary and secondary research to gather data on market trends, client preferences, and competitor activities.
   • Utilize various research methods, including surveys, interviews, and focus groups.
2. Data Analysis:
   • Analyze quantitative and qualitative data to identify trends, patterns, and insights that support business objectives.
   • Prepare detailed reports summarizing findings and recommendations for stakeholders.
3. Market Insights:
   • Monitor industry trends and developments to provide insights on potential opportunities and threats.
   • Identify emerging markets and assess the potential for new services or client segments.
4. Competitive Analysis:
   • Analyze competitors strengths, weaknesses, and market positioning.
   • Provide insights on competitive strategies and identify areas for differentiation.
5. Collaboration:
   • Work closely with the marketing and sales teams to support campaign planning and strategy development.
   • Collaborate with product teams to provide feedback on service offerings based on market research.
6. Reporting and Presentation:
   • Prepare presentations to communicate research findings to internal teams and management.
   • Provide actionable recommendations based on research insights to guide decision-making.
7. Database Management:
   • Maintain a repository of market research data, reports, and analyses for easy access and reference.
   • Ensure data accuracy and relevance in market assessments.
8. Stay Updated:
   • Keep abreast of industry news, legal trends, and changes in regulations affecting the LPO sector.
   • Attend industry conferences and networking events to gather insights and expand professional knowledge.

• Educational Background:
  • Bachelor s degree in Marketing, Business, Economics, or a related field; Master s degree preferred.
• Experience:
  • Previous experience in market research, data analysis, or a related role, preferably within the legal or outsourcing industry.
• Skills:
  • Strong analytical and critical thinking skills.
  • Proficiency in data analysis tools (e.g., Excel, SPSS, Tableau) and CRM systems.
  • Excellent written and verbal communication skills.
• Personal Attributes:
  • Detail-oriented with a strong ability to interpret complex data.
  • Self-motivated and able to work independently as well as in a team.
  • Strong organizational skills with the ability to manage multiple projects.

• Travel Requirements: Occasional travel may be required for industry events or research purposes.
• Work Environment: Primarily an office setting, with flexibility for remote work based on company policies.

Required Skills