Walk-in || Phone Banking Executive

Indusind Bank

Posted: 4 months ago
Openings: 10
Applicants: 0

Job Description

Walk-in Interview from Monday to Friday.

Role Details : Need dynamic service oriented team member to be a part of Contact center to cater to the needs of IndusInd Bank valuable customers over the Phone (Across all verticals).

Overall Job

Description :

Answer inbound calls and assist customers with their Queries/Request/Complains.
Raise Request & Complaints on behalf of the customer in the CRM tool.
Generate leads and educate customers about new products & their benefits.
Maintain and adhere to compliance guidelines.
Capture problem indicators, highlight and suggest improvement.
Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy.
Maintain adequate knowledge levels on products, processes and systems used.
Ensure sales target are met.

Education Work Experience Requirements & Location :

Education - Essential requirement : Any graduate(15 years of education). Work experience - Both fresher & experience. Location - From Dadar to Mira bhayandar & Ghatkopar to Varsova.

Any specific requirements :