Voice AI Engineer

Haptik

Posted: 2 months ago
Openings: 10
Applicants: 0

Job Description

Roles & Responsibility-

Build and maintain voice bots, IVR systems, and AI-driven call flows Integrate speech-to-text, text-to-speech, and conversational AI capabilities Work on improving call accuracy, latency, and overall voice quality Build backend services to support voice and AI workflows
Integrate with telephony systems, CRMs, and third-party tools
Debug and resolve voice-related issues in production
Support customer implementations and feature rollouts

What We re Looking For-

Must have Strong experience with voice or telephony systems Hands-on backend development experience (Python / Node.js / Java) Experience working with APIs and cloud-based systems
Understanding of conversational AI concepts (intents, flows, context)
Ability to debug live production issues Good to have Experience with contact centre or customer support voice systems Exposure to AI/ML or LLM-based features
Experience working in SaaS or B2B products
Familiarity with multilingual or large-scale voice deployments