Tour Manager

Job Description

Roles and Responsibilities Process voice calls & emails from clients to tour arrangements Check itineraries in detail to make sure clear feasibility in timing and routing. Pay full attention to service/route availabilities depending on each seasonality. Manage and operate Premium Ad-hoc or incentive tours (except MICE) with full attention and quality. Handle normal ad-hoc and series tours according to the given internal guideline. Conduct an appropriate selection of suppliers suitable for the tour in terms of quality and price. Ensure service bookings are planned as per the logical itinerary routing Provide clear and constructive suggestions and proposals to clients for any critical services. Provide support to the business by gathering market trends, new products and local destination information as well as providing feedback and suggestions. To raise and fix the invoices timely Other support duties as and when assigned by the manager. Generate revenue by upselling and cross-selling relevant tour packages and services. Desired Candidate Profile Minimum 3 years of experience as tour manager or tour leader for outbound travel Strong knowledge of International Destinations Must have worked with Hotel booking systems & DMC Excellent verbal communication skills with ability to handle international calls & emails. Proficiency in generating revenue through upselling/cross-selling techniques Flexible in working rotational shifts In Person Interview to be held on 23 February 2025

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