Store Manager - Chennai

Job Description

Role & responsibilities Job description Sales 1. Achieve sales target for all products (Voice-Post-paid/ prepaid, data, VAS, handsets etc.) at a VodafoneIdea store 2.Ensure and monitor quality of acquisition through the store Revenue -Deliver revenue targets for the store -Increase revenue per footfall by aiding customers purchase decisions RoI - Achieve profitability (Return on investment) targets for the store - Minimize losses from pilferage (wastage) and shrinkage (unidentified losses) Customer Service -Manage churn and achieve customer satisfaction for walk-in customers Store Management -Ensure adherence to store processes in terms of documentation and systems -Ensure infrastructure / store upkeep -Maintain availability of stock at the store while adhering to norms -Ensure appropriate placement of pop-ups and product displays at store Marketing -Execute marketing, branding and promotion activities -Ensure fliers/ brand POS are available at store -Resolve channel-specific issues within specific timelines

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