Retention Executive
ICICI Lombard
- Posted: 1 month ago
- Openings: 10
- Applicants: 0
Job Description
Role & responsibilities
- Outbound Policy Renewals: Connect with existing health, motor, or corporate insurance policyholders before expiry to close timely renewals.
- Objection Handling: Address customer complaints, justify premium pricing, resolve queries, and explain coverage enhancements to minimize churn.
- Upselling & Cross-selling: Identify gaps in the customers existing coverage and propose top-ups, riders, or complementary insurance lines.
- Target Achievement: Secure daily, weekly, and monthly Key Performance Indicators (KPIs) focused on persistency ratio and overall renewal revenue.
Hr Geetanjali- 9594955476.
Mail Id- geetanjali.wani@ext.icicilombard.com
More Info
Education
Any Graduate
Not Disclosed
Required Skills
Sales
retention executive
Upselling
Retention Strategies
Client Retention
Customer retention
Renewals
Business Development
Contact Details
ICICI Lombard
+91 987654567
support@insurancedekho.com
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