Office Assistant - Hospitality Industry

Job Description

General Back Office responsibilities: Assisting Superior Officers in secretarial work as under: Preparing, sending and receiving communications; Preparing various documents and reports; Filing documents and preserving records; Making phone calls and fixing appointments; Attending to visitors. Preparing and circulating internal communications, documents and information. Preparing and sending introductory communications to various persons and organizations. Client-related Responsibilities: Coordinating with the Accounts Office regarding the client bookings and their payments and exchanging communications and documents with them, in this respect. Following-up the clients for completion of payments and ensuring payments thereof. Preserving proper records of Client communications, documents and information. Data entry of all Clients into the Client Database. Ensuring client satisfaction by providing good quality facilities, amenities and services during the events. Day-Night duty during events including Night Stay, as and when required, so as to ensure smooth and hindrance free execution of the Events. (A Night Stay Allowance will be paid extra for Night Stay, whenever applicable). Any other responsibilities designated by the Superior Officers or the Board of Directors, from time to time.

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