Network Activation|Immediate Joiners| Manager | HCL | Bengaluru| Noida

Job Description

Role & responsibilities Responsible for Layer 1 & 2 Activation Accept & Test local loops from 3rd party Access Providers Validate wiring connections & schedule dispatches with field operations Activate Circuit configurations during activation/hot cuts Manage changes to Order and close Order Provisioning process, Telephone, Internet, Data, Service Activation Knowledge in switch and router configuration Knowledge in networking concepts (ports and protocols) - DNS, DHCP, IP, PIP, TCP and OSI model, routing, switching, subnetting and network topologies Knowledge of Swith configuration, ports, access ports, trunk ports and port security and spanning tree protocols (STP, RSTP, MSTP) Knowledge in Access - Ethernet, Broadband (DSL, cable), 5G, and Local Loop (e.g., T1, E1, or fiber optic connections Knowledge in WLAN, VLAN, SDWAN tagging and configuration Thorough understanding of concepts of 3rd Party Access, SLAs, Monitoring, Remote Troubleshooting, and customer support processes associated with network access services. Preferred candidate profile Experience in voice / data networking environment/ VOIP protocols/ LAN/WAN protocols Working with various access like PIP, Ethernet, Broadband, 5G, and Local Loop Previous experience with Layer 1&2 activation and switching Experience in handling Customer Executive Escalations including the ability to communicate explain complex concepts, document network configurations, and collaborate with customers and internal departments. Bachelor with education in Computer Science, Information Technology, or a related field Industry certifications such as CCNA/P, Network+, JNCIA/P/CIS Must be flexible working in 24/7 or US time zones Perks and benefits Door step pick and drop Salary as per market standards

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