Merchandise Executive

Job Description

Profile Summary You should be graduate in Merchandise or reated field with a knowledge of fabric and vendor management. Coordinate with the vendors , work with the team on festival merchandise, Upload all the merchandise on the website and create a listing for the same. This role will be responsible for driving the success of the e-commerce platform, from product listings to customer service, vendor management, inventory control, and order fulfillment. Familiarity with e-commerce platforms (Shopify, WooCommerce, Magento, etc.) and content management systems (CMS). Detailed Job Responsibilities Coordinate with the vendors , work with the team on festival merchandise Sourcing festival Merchanside from diffrent vendors, collecting samaples,coordinate for billing & payments etc Product Listing: Manage the entire product listing process on the e-commerce platform, ensuring accurate product descriptions, pricing, and images. Vendor Management: Liaise with vendors and suppliers to maintain accurate inventory records, ensure timely product deliveries, and manage order fulfillment. Inventory Management: Regularly monitor stock levels, coordinate with vendors for restocking, and track inventory to avoid discrepancies. Order Processing: Oversee order processing, ensuring orders are accurately fulfilled and dispatched in a timely manner. Customer Service: Address customer queries related to orders, shipping, and returns. Provide excellent customer support via email, phone, and chat. Logistics and Delivery Coordination: Work closely with delivery partners to ensure prompt and accurate deliveries, resolve delivery-related issues, and track shipments. Website Management: Ensure the website is user-friendly, up-to-date, and fully functional. Troubleshoot any issues with the online store. Sales and Marketing Support: Collaborate with the marketing team to run promotions, sales campaigns, and provide product information for marketing materials. Education Qualification & Key Skills require You should be graduate in Merchandise or reated field with a knowledge of fabric and vendor management. Min 2-3 years of exp Merchandise, vendor management, e-commerce management. keen eye for detail, and the ability to ensure smooth day-to-day operations Strong understanding of inventory management and order fulfillment processes. Knowledge of logistics and working with delivery partners. Ability to work independently and manage multiple tasks simultaneously. Strong organizational and problem-solving skills. Attention to detail and ability to work in a fast-paced environment.

More Info

Education