Insurer Relations Manager

Job Description

Job Summary

Role Overview - This role will be the custodian of insurer relationships, ensuring that partner requirements are translated into customized product propositions, service delivery is flawless, and compliance standards are rigorously maintained.

Location: Mumbai, Maharashtra, India

Job Type: Full time

Responsibilities

• Product Proposition & Customization
  • Tailored Solutions: Collaborate closely with insurance providers to design and customize life, health, and general insurance products based on the specific needs of Riskcovry distribution partners.
  • Advisory & Risk Analysis: Conduct detailed risk analyses and market benchmarking to recommend the most optimal insurance solutions for client portfolios.
  • Portfolio Expansion: Proactively identify opportunities to up-sell and cross-sell additional or higher-value insurance products to existing client and partner portfolios.
• Partner & Client Servicing
  • Single Point of Contact: Serve as the dedicated SPOC for managing relationships between insurance companies, internal sales teams, and distribution partners.
  • End-to-End Coordination: Oversee the operational lifecycle of insurance products, including smooth renewal processing and coordinating end-to-end claims settlement.
• Pipeline Management & Compliance
  • Reporting: Maintain accurate, real-time data on sales pipelines, product performance, and partner engagement metrics.
  • Regulatory Compliance: Ensure all product structuring, communication, and distribution activities strictly adhere to industry regulatory guidelines (IRDAI) and internal compliance frameworks.

Requirements

• Education: Bachelor degree in Business, Finance, Insurance, or a related field. An MBA or PGDM is highly preferred.
• Experience: 2 to 4 years of core experience in product management, underwriting, or relationship management roles within insurance companies or insurance brokers.
• Preferred experience in managing Bancassurance and Affinity partnerships.

Technical & Soft Skills

• Insurance Domain Expertise: Deep understanding of underwriting principles, policy structures, and claims processes across Life, Health, or General Insurance.
• Negotiation & Influence: Proven ability to negotiate commercial terms, service level agreements (SLAs), and product features with senior stakeholders at insurance companies.
• Analytical Thinking: Strong problem-solving abilities with data-driven mindset to analyze risk, evaluate product performance, and spot market opportunities.
• Communication: Exceptional verbal and written communication skills to articulate complex insurance concepts clearly to both technical partners and non-insurance sales teams.

More Info

Education