Grievance Redressal Manager- Female Candidate Apply
ICICI Lombard
- Posted: 1 month ago
- Openings: 10
- Applicants: 0
Job Description
Role & responsibilities
- Handle customer grievances and escalations
- Resolve complaints received from senior management, website & IRDA channels
- Coordinate with multiple teams for timely resolution • Identify process gaps and suggest improvements
- Prepare MIS and analytical reports
- Ensure customer satisfaction and service excellence.
FEMALE CANDIDATES ONLY
Position: Escalations Team (Grievance Redressal Manager)
Location: Andheri, Mumbai
Salary: 2 LPA 4 LPA
Experience: 1 to 5 Years Customer Service Experience Preferred Insurance Industry Experience Mandatory
Qualification: Graduate / Post Graduate / MBA
Age Criteria: 21 Years to 31 Years
Contact Hr Geetanjali- 9594955476.
Email ID- geetanjali.wani@ext.icicilombard.com
More Info
Education
Any Graduate
Not Disclosed
Required Skills
Grievance Handling
Customer Service
Escalations
Grievance Redressal
Good Communication In English
Customer Escalation
Calls Handling
Solving Queries
Contact Details
ICICI Lombard
+91 987654567
support@insurancedekho.com
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