Global Medical Development Manager

Job Description

-Provides a high quality unsolicited scientific, medical, pharmaceutical and technical support through the response of accurate and timely medical/scientific information to all internal and external inquiring customers (e.g. medical experts, consumers, patients, internal stakeholders) of varied medical information requests/requirements across the entire Novartis portfolio. Job Description Your Key Responsibilities: Your responsibilities include, but not limited to: Receive, triage, coordinate and/or response inquiries received from external and internal customers, via the Medical Information communication channels (e.g. call center, email, fax, etc.). Provide medical and technical information to healthcare professionals, consumers and internal staff on a wide range of products and therapeutic areas. Provide timely, accurate, balanced and up-to-date scientific responses based on Global Guidance Documents. If the response is not in GGDs; search, evaluate and summarize the literature using critical judgment and professional/scientific expertise -Prepares accurate announcements in order to disseminate official drug information for compendium entries (eg MIMs, BNF, eMC etc.) to meet patient, medical and legal requirements. For assigned products, create and maintain scientifically balanced product-specific medical information standard response documents in the MI database. Assist with compliance and safety teams for documenting and reporting adverse drug reactions as well as technical/ product complaints requiring specialist input. During scientific interactions; collect, synthesize and communicate insights relevant for brand or any issues in market place - e.g. quality, supply, enquiry patterns -Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable) What you ll bring to the role: Essential Requirements: Project Management. Operations Management and Execution. Collaborating across boundaries. Skills: Medical Governance. Medical Education and Scientific Engagement. Third-Party Sponsored Trials. Medical Science and Disease Area Knowledge. STEAM - Applied Science, Technology, Engineering, Arts, Math. Preclinical Safety. Medical Information. Medical Safety. Publication Strategy, Planning and Tactics. Pharmacology / Toxicology.

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