Front Office Executive

Job Description

Excellent communication skills. Strong customer service drive. Outstanding problem solving skills. Able to work flexible hours. Quick learner and ability to motivate self. Proven working experience as a Front Office Executive Confidently able to present to clients. Hands-on experience in using visitor management software and MS office. Strong team player within a customer service team environment. Responsibilities Key Operations delivery Greeting and welcoming visitors in a friendly and professional manner. Responsible for ensuring smooth operations of the front desk and providing exceptional customer service to clients and visitors. First point of contact for anyone entering the office and play a crucial role in creating an inviting and professional atmosphere. Managing and answering incoming & outgoing calls / mails, taking accurate messages when necessary. Taking self-ownership in the work hours by responding to mails appropriately and maintain overall accountability throughout the shift by proper handover & takeover via mail to ensure the follow-ups activities are to be continued without any lapses.

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