Front Office - Executive

Job Description

Work Dynamics Front Office Operations To provide management advice for Front Office for escalated issues during the shift. To ensure immediate response to all priority calls during the shift and follow escalation process To take rounds of front office, lobby area, rest rooms to ensure a high standard of housekeeping & upkeep Key Skills Client Management General operations Vendor Coordination JLL Attendance maintenance Upkeep up of the reception Managing phone calls. Coordinate with various internal departments toward operations Responsibilities Keep the front desk tidy and presentable with all necessary materials (pens, forms, paper, etc.) Greet and welcome guests Answer questions and address complaints Answer all incoming calls and redirect them or keep messages Receive letters, packages, etc. and distribute them Prepare outgoing mail by drafting correspondence, securing parcels, etc. Check, sort, and forward emails Monitor office supplies and place orders when necessary Keep updated records and files Monitor office expenses and costs Take up other duties as assigned (travel arrangements, schedules, etc.) Sound like you? To apply, you need to: Requirements and skills Proven experience as a front desk representative, agent, or relevant position Familiarity with office machines (e.g. fax, printer, etc.) Knowledge of office management and basic bookkeeping Proficient in English (oral and written) Excellent knowledge of MS Office (especially Excel and Word) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation

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