Engineer - Global Network Services

Job Description

• Provide L2 technical support for Linux and Windows servers.
• Install, configure, and troubleshoot Linux (Ubuntu/RHEL/CentOS) and Windows Server environments.
• Monitor server health, system performance, and resource utilization.
• Troubleshoot application, OS, and infrastructure-related issues.
• Manage user accounts, permissions, and system services.
• Support GitLab administration, repository management, user access, branching, and merge requests.
• Assist development teams with Git workflows and CI/CD pipeline troubleshooting.
• Configure and troubleshoot networking issues including routing, switching, VLANs, DNS, DHCP, NAT, and load balancing.
• Support firewall administration, including policy creation, NAT, ACLs, and security rule implementation.
• Diagnose connectivity issues using tools such as ping, traceroute, tcpdump, netstat, and Wireshark.
• Coordinate with application, database, network, and security teams for incident resolution.
• Perform system patching, upgrades, and preventive maintenance.
• Maintain technical documentation, SOPs, and incident reports.
• Participate in on-call support and production issue handling when required.

• Linux (Ubuntu, RHEL, CentOS)
• Windows Server Administration

• Git
• GitLab Administration
• Repository Management
• Branching & Merging
• GitLab CI/CD (basic knowledge)

• TCP/IP
• Routing & Switching
• VLANs
• DNS
• DHCP
• NAT
• VPN
• Load Balancing
• Firewall Administration

• SSH
• PuTTY
• WinSCP
• tcpdump
• netstat
• traceroute
• ping
• Wireshark

• Bash Shell Scripting
• PowerShell (basic)

• Zabbix
• Grafana
• Prometheus

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Knowledge of virtualization technologies such as VMware, Hyper-V, or OpenStack is an advantage.
• Basic understanding of cloud platforms (AWS, Azure, or GCP) is desirable.
• Experience with HAProxy, Nginx, Apache, or Keepalived is a plus.

• Strong analytical and troubleshooting skills.
• Excellent communication skills.
• Ability to work independently and within a team.
• Good documentation skills.
• Ability to handle multiple incidents in a fast-paced environment.
• Willingness to learn new technologies.

• RHCSA
• Microsoft Certified: Windows Server
• CCNA
• LPIC
• GitLab Certified Associate (preferred)

More Info

Education