Director- CIQA

Job Description

• Develop and implement internal quality assurance policies, procedures, and systems in alignment with UGC guidelines, institutional goals, accreditation standards and best practices.
• Devise mechanisms to ensure that quality of ODL and OL programmes matches with quality of relevant programmes in conventional mode.
• Devise mechanisms for interaction with and obtaining feedback from all stakeholders, learners, teachers, staff, parent, society, employers and Government for quality improvement.
• Suggest measures to authorities at HEI for qualitative improvement. Design and implement assessment tools, surveys, and evaluation processes to measure the effectiveness of educational programs, curriculum, and instructional methods.
• Collaborate with educators and curriculum developers to enhance and update educational materials, ensuring alignment with learning objectives and quality standards.
• Conduct thorough reviews of educational content, including textbooks, online courses, videos, assessments, and learning materials.
• Arrange workshops, seminars, and symposiums focusing on quality-related themes, ensuring the active participation of all stakeholders.
• Develop and collate best practices in all areas leading to quality enhancement in services to learners and disseminate to all concerned stakeholders at NCDOE.
• Collect, Collate and disseminate accurate and reliable statistics about quality of programmes.
• Ensure that Programme Project Report for each programme according to the norms and gudielines prescribed by appropriate regulatory authority.
• Provide inputs for restructuring of programmes in order to make them relevant to job market.
• Act as nodal coordinating unit for seeking assessment and accreditation from designated body for accreditation such as NAAC,AICTE etc. Coordinate with relevant regulatory authorities for audits and inspections.
• Work under the guidance of the Director Academics to ensure compliance with UGC regulations and other statutory requirements with all local, state, and central regulations.
• Develop and maintain compliance procedures and documentation.
• Prepare Annual report OF CIQA and submit to statutory bodies. Also ensure other internal MIS available e.g. MIS for VC, Central Academic, Workload Analysis, BOM, Research, Annual Reports etc.
• Provide training and support to faculty and staff on quality assurance procedures and best practices in education.
• Identify potential compliance risks and develop strategies to mitigate them. Conduct internal audits to identify areas of non-compliance and develop action plans for improvement.
• Prepare and submit reports to senior management and regulatory bodies detailing compliance status and improvement efforts.
• Monitor trends, emerging regulations in education and collaborate with other HEIs on various quality benchmarks and best practices
• Supervise a team of compliance officers, auditors, or QA specialists, providing guidance, training, and support.

• Manage team of QA, Compliance coordinators.

• Excellent communication and interpersonal skills.
• Attention to detail and a commitment to quality improvement.
• Identify issues and challenges related to educational quality and develop Knowledge of educational assessment and evaluation methods.
• Strong analytical and data-driven decision-making skills.
• Project management and organizational skills.
• Ability to work collaboratively with diverse teams and stakeholders.
• Knowledge of relevant software and tools for data analysis and reporting.
• Willingness to stay current with developments in education quality assurance and best practices.

• Doctoral Degree-Ph.D
• Extensive experience in higher education administration, with a focus on quality assurance and accreditation processes or a similar role within an educational institution.
• In-depth knowledge of UGC regulations, guidelines, and quality assurance frameworks applicable to higher education institutions.

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Education