Desktop Support Engineer
ValuePoint
- Posted: 3 weeks ago
- Openings: 10
- Applicants: 0
Job Description
Desktop Support - L1 - Mumbai (Andheri East) - Immediate joiners preferred
Job Responsibilities:
- Provide first-level technical support for desktops, laptops, printers, and peripherals.
- Install, configure, and troubleshoot Windows OS and Microsoft Office applications.
- Resolve hardware, software, network, email, and Outlook issues.
- Handle user incidents through ticketing tools and ensure SLA compliance.
- Install software, antivirus, patches, and system updates.
- Escalate complex issues to L2 support and maintain proper documentation.
Required Skills:
- Basic knowledge of Windows 10/11, MS Office, Outlook, and Active Directory.
- Understanding of networking concepts (LAN/Wi-Fi, TCP/IP).
- Good troubleshooting, communication, and customer support skills.
- Diploma/B.E./B.Tech in Computer Science, IT, or related field.
More Info
Education
Any Graduate
Not Disclosed
Required Skills
Desktop Support
Laptop
networking
Printer Support
Antivirus
MIS Reporting
Outlook Configuration
windows installation
Contact Details
ValuePoint
+91 987654567
info@naspovaluepoint.org
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