Customer Support Engineer
Talent Corner Hr Services
- Posted: 4 months ago
- Openings: 10
- Applicants: 0
Job Description
- Serve as the initial point of contact for resolving client issues related to software and kiosk hardware.
- Troubleshoot and diagnose basic technical problems using remote tools and documentation.
- Escalate complex issues to senior support or development teams when necessary.
- Follow up with clients to ensure timely resolution and customer satisfaction.
- Log and maintain accurate records of client interactions, issues, and resolutions in the support ticketing system.
- Communicate technical solutions clearly and effectively to non-technical users.
- Continuously update your knowledge of product features and support processes.
- Adhere to internal SLAs and standard operating procedures for support resolution.
Interested share : yogini.borkar@talentcorner.in
More Info
Education
Any Graduate
Not Disclosed
Required Skills
Communication Skills
Ticketing
L1 Support
International Technical Support
Troubleshooting
Customer Support
International
technical
Contact Details
Talent Corner HR Services
+91 987654567
contact@talentcorner.in
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