Billing Operations Analyst - Carrier Disputes

Job Description

Operationally support the Carrier Commercial team to achieve the team\u2019s commercial KPIs Manage national codes, number ranges, and IMSI within a central operating system. Management of Premium codes, relationships, and monthly updates Able to reconcile wholesale invoices and isolate system or CDR rating variances between billing/rating system (CSGi) and external sources. Support the Dispute Manager. Update commercial rates within the CSGi billing platform for Full MVNO rating. Make sure this data is acquired from relevant partners. Alerting the business to external inter working changes that may be required, through national code alterations. Provide stakeholders the accurate cost and revenue information for the business. Use one expertise to add value to data and support decision-making. Responsible for delivering accurate costs & associated revenues within the operation Managing rates, codes, and suppliers in the system Managing data integrity so the above can be achieved Requirements Experience within a European mobile operator or MVNO would be advantageous. Understanding national codes, number ranges, IMSI, and how to navigate and take information from National Regulator websites Experience in \u2018driving\u2019 a mobile telecommunications billing system to capture wholesale costs within the traditional mobile product suite. Ability to understand principles such as porting, premium and geo-non-geo numbers, Origin-Based costs, and associated rating. Experience with CSGi Route, ICT and FM modules a plus. Experience within a similar system is essential. Experience with CDR analysis and mobile rating engines is a must, and CSGi is advantageous. Understanding of International/national Voice/SMS flow Understanding the activity within mediation & technology when it comes to passing data for rating or bill check. Knowledge of telecom architecture and call flows Good with Excel, Pivot Tables, and Lookups essential, understanding of Oracle SQL advantageous Able to generate and interpret reports Able to communicate with other teams/stakeholders

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