Back Office Customer Support

Job Description

Job Description Key Responsibilities Communication and Documentation :Exhibit expert communication skills, both verbal and written. Ensure accurate and detailed documentation. Support Skills: Provide sales, technical, and service support. Understand issues and implement effective resolutions, candidates should have experience in US processes. English Proficiency : Demonstrate excellent English reading, writing, and speaking skills. MS Office Proficiency :Display proficiency in MS Office and general computer skills. Typing Skills :The candidate should have experience maintaining a minimum typing speed of 40 WPM with 95% accuracy. Organization and Professionalism :The candidate should be well-organized, well-mannered, self-supervised, and maintain a high level of professionalism. Qualifications: The candidate should have a minimum of a bachelor s degree from any recognized university and at least 2 years of experience in sales, technical, and service support. The candidate should preferably have previous experience working for a US-based company. The candidate must pass the company s skill assessment test. The candidate must provide a drug test report before employment.

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