Assistant Manager S&O - Live Commerce

Job Description

Own and deliver projects to our product experience for new users. Identify and prioritise areas of improvement through consumer research and data analysis. Optimise functions such as new user onboarding & shopping experience, in-app communications, and in-app motivation features. Finalise feature design with our in-house project team based on qualitative and quantitative analyses. Manage feature implementation, and analyse the impact of product changes. Own and deliver projects related to off-app communications and remarket towards new users. Define communication channels, consumer segments, communication triggers and actions. Work with cross-functional teams to implement changes in our communications strategy. Perform ongoing pilots and impact evaluation to support decision making. Own and deliver projects related to user incentives directed towards new users. Define the overall framework for discounting. Experiment with new discount frameworks. Monitor and own key metrics pertaining to new user activation and habit formation and retention. What you will need Minimum 2 years of total work experience. 1-2 years of experience in consulting with reputed firms. Experience in startups/tech companies in similar roles preferred. Proven leadership and organisational skills. Proven project management skills. Strong track record with proven growth in your current organisation.

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