Job Description

Role & responsibilities

Recruitments and Selection:

• Responsible for recruitment and selection of frontline sales people.
• Identifying low cost hiring sources
• Ensuring a robust manpower pipeline to take care of existing as well as expected vacancies.
• Tracking of hiring to ensure year end manpower plans are met.

Joining & On-Boarding:

• Responsible for smooth on-boarding of new hires
• Ensuring timely generation of Emp Codes
• Ensuring timely generation of appointment letters
• Coordination and ensuring attendance for HR Induction and orientation program.

HR Operations:

• Ensuring proper and complete documentation post selection of candidates.
• Collection of all reqd pre-joining documents.
• Collection of Joining kit/post joining documents from the candidates.
• Ensuring timely dispatch of Joining KITs to HO.
• Leave and Attendance management for new joinees

HRIS:

• Required to maintain various HR MIS related to Hiring/Sourcing/Funnel/Employee engagement/attrition etc.
• Publishing HR dashboards and attrition analysis data to business stakeholders.

Query and Grievance Management:

• As HR SPOC, responsible for managing employee related queries and their resolution.
• Ensuring proactive employee communication on process and policies.
• Handling of employee grievances and taking proactive steps to ensure local level resolution of grievances.
• Track employee escalations and take proactive steps to control escalations.

Exit Management:

• Keeping track of all exits happening within the zone
• Conducting exit interviews of Front line sales employees and doing attrition analysis.
• Timely inputs to HR Ops team for Stop salary and processing of F&F Settlement.

Staffing:

• Managing vendor payment and liasioning with HO for the same.
• Manage IJP roll out and closure on system, send regret and congratulatory mails.

Drive sourcing through Employee referrals and Portals

MDP:

• Responsible for collating the MDP nominations for the Zone.
• Tracking & ensuring 100% adherence to the nomination
• Coordinating Bhandan logistics, nomination etc.

Engagement:

• Connect up with top & bottom FOS
• Pulse/ Kenexa/ Bottoms Up calls with FOS

CARS Management:

• Salary Issues
• Incentive
• CMOB etc

Preferred candidate profile

Desired qualification and experience: -

• MBA /Post Graduate in HR from premier institute is preferred
• 6+ years of experience in handling Business HR process and a team.
• Excellent Interpersonal and communication skill, Ability to work in tight deadlines

More Info

Education