Position Title: Head - Export Import (EXIM) Location: Mumbai - Head Office (Kurla - Phoenix Market City)

• Graduate / Postgraduate in Commerce, International Trade, or Business Management (MBA preferred) with 12-15+ years of progressive experience in Export-Import operations, of which at least 4-5 years should be in a leadership role managing an EXIM/Trade Compliance team.

Key Competencies:
• Expert-level command of Customs formalities, DGFT/FTP policy, ICEGATE, and other regulatory frameworks, with proven ability to set and govern the organization's EXIM compliance strategy
• Executive-level communication, negotiation, and stakeholder management skills, including experience representing the organization with banks, government bodies, and senior leadership. • In-depth expertise in Payment Terms, Incoterms, Trade Finance instruments (LC, BG), and Banking/AD procedures, with the ability to structure and approve terms for high-value transactions. • Proven ability to lead, mentor, and build a high-performing EXIM team, drive process improvement, and work independently at a strategic level with minimal supervision. • Strong analytical and strategic planning skills, including budgeting, cost optimization, risk management, and MIS/dashboard reporting to senior leadership. • Ability to represent the organization before senior Customs/DGFT officials, banking leadership, and industry bodies on EXIM policy matters.

Job Responsibilities:
• Lead and take end-to-end ownership of the organization's Import/Export/Shipping operations across all locations, setting policy and direction for engagement with transporters, freight forwarders, carriers, and CHAs.
• Oversee and govern the preparation and accuracy of all Import/Export documentation, and lead negotiation of LC and other trade finance documents for high-value transactions.

Job Description
• Own the Import payments process end-to-end, driving coordination between locations and banking partners to ensure timely remittances, and resolving escalations.
• Drive the organization's forex receivables strategy, including senior-level follow-up with overseas buyers and escalation management for overdue collections.
• Oversee the accounts payable and receivable framework with freight forwarders and service providers, ensuring timely bill lodgment and accuracy across the accounting system.
• Serve as the organization's senior point of contact for Customs / DGFT / ICEGATE and other regulatory departments, shaping compliance strategy and managing key relationships.
• Build and maintain strong working relationships across external partners and internal departments, and mentor the EXIM team on communication and coordination best practices.
• Own the overall EDPMS / IDPMS compliance position with the AD Bank, ensuring pendencies are closed within RBI-mandated timelines and escalating systemic issues to leadership.
• Drive the organization's strategy for maximizing export incentives, FTA, and other government benefits, ensuring timely claims and identifying new opportunities for savings
• Provide final sign-off and expert guidance on classification of goods, duty structures, and applicable taxes across the organization's product portfolio.
• Lead, hire, and develop the EXIM team, setting performance goals, driving capability building, and ensuring adequate coverage across all locations.
• Own internal and external audit readiness for EXIM operations, including implementing controls, closing audit observations, and reporting compliance status to senior management.
• Partner with Finance, Supply Chain, and senior leadership to align EXIM strategy with overall business objectives and cost-optimization goals.

Required Skills