Job Description

JOB DESCRIPTION

Position

DevOps

Grade

Assistant Manager / Deputy Manager

Reporting to

DVP -IT

Location

Mumbai

About the Company

SBI Payment Services Pvt. Ltd. is a Joint Venture between SBI & Hitachi Payment Services Pvt. Ltd. which combines the unparalleled distribution network, customer trust of SBI with cutting edge technology and services of the Hitachi Group. SBI Payments has been in acquiring business since 2010 and currently has over 16 lakh merchant payment acceptance touch points and processes transaction value of over Rs.1 lakh Crore per annum. The Company envisages to be the market leader in digital payments acceptance solutions to merchants in India as well as in Asia.

Qualification

Graduate/Post Graduate (B.E/ B.Tech/BCA, MCA/M.Tech or equivalent)

Experience

• 6-8 years of overall IT / DevOps experience
  • Strong experience in BFSI / Payments / Fintech environments
  • Hands-on experience supporting 24x7, high-availability production systems

Position Objective / Responsibilities

Key Responsibilities:

1. DevOps Strategy & Leadership

• Define and drive DevOps strategy aligned with business and regulatory requirements
  • Lead and mentor DevOps engineers across application, cloud, and infrastructure layers
  • Establish DevOps best practices, standards, and governance

2. CI/CD & Automation

• Design, implement, and manage CI/CD pipelines for payment applications
  • Automate build, test, release, and deployment processes
  • Integrate quality gates, security scans, and approvals into pipelines
  • Tools: Jenkins, GitLab CI, GitHub Actions, Azure DevOps

3. Cloud & Container Management

• Manage cloud infrastructure on AWS / Azure / GCP
  • Design and operate Kubernetes and containerized workloads
  • Implement Infrastructure as Code (IaC) using Terraform / CloudFormation
  • Ensure scalability, resilience, and cost optimization

4. DevSecOps & Security

• Embed security into CI/CD pipelines (SAST, DAST, dependency scanning)
  • Work closely with InfoSec to meet RBI, ISD, PCI DSS requirements
  • Implement secrets management, access controls, and audit logging
  • Support VAPT, SAR audits, and regulatory inspections

5. Monitoring, Reliability & Incident Management

• Implement monitoring and alerting for applications and infrastructure
  • Ensure proactive detection of performance, availability, and security issues
  • Participate in Major Incident Management (MIM) and RCA
  • Improve system reliability using SRE principles

6. Release & Change Management

• Manage release planning and deployment strategies (blue-green, canary)
  • Ensure adherence to ITIL change management processes
  • Coordinate with development, QA, infra, and business teams

7. Documentation & Compliance

• Maintain SOPs, runbooks, architecture diagrams, and CI/CD documentation
  • Ensure MakerChecker approvals and audit trails for deployments
  • Maintain logs, deployment history, and configuration baselines

Technical Skills:

• Linux, Shell scripting
  • CI/CD tools: Jenkins, GitLab CI, Azure DevOps
  • Containers: Docker, Kubernetes, Helm
  • Cloud: AWS (EC2, EKS, RDS, IAM), Azure (AKS)
  • IaC: Terraform, CloudFormation
  • Monitoring: Prometheus, Grafana, ELK, CloudWatch
  • Version Control: Git

Behavioral Competencies

• Strong communicator capable of engaging with regulatory bodies, partners, and business leadership.
• Demonstrated success in hiring, mentoring, and scaling strong engineering teams.
• A high level of commitment and self-motivation.
• Excellent written and verbal communication skills.

More Info

Education