Customer Support Executive
Leading Client
- Posted On: 2026-06-03 16:05:50
- Openings: 10
- Applicants: 0
Job Description
Job Responsibilities:
- Handle customer queries via calls and chat/email support.
- Provide accurate information and resolve customer concerns efficiently.
- Maintain a high level of customer satisfaction through professional communication.
- Document and track customer interactions using the CRM system.
- Escalate unresolved issues to the appropriate departments.
- Meet productivity and quality targets as per company standards.
Required Skills & Qualifications:
- Ability to handle customer queries with patience and professionalism. Willingness to work in rotational shifts (including night shifts, if required).
Qualifications:
- Prior experience in a customer support role is an advantage with Diploma/UG/ PG Education.
- Familiarity with CRM software and customer service tools.
More Info
Education
Any Graduate
Not Disclosed
Required Skills
Chat
Escalation Management
Email support
Customer Support
Email
Semi Voice
Voice Process
Chat Process
Contact Details
Leading Client
+91 987654567
contact@leadclient.com
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