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Customer Care Executive

ICICI Lombard

Posted On: 2026-03-27 17:31:57
Openings: 10
Applicants: 0

Job Description

HIRING | ICICI LOMBARD GENERAL INSURANCE - VASHI (NAVI MUMBAI)

Vertical: Retention Designation: Customer Retention Manager (CRM)

Process: 100% Voice | outbound Calling

JOB RESPONSIBILITIES: Make outbound calls to existing customers Renew insurance policies of existing customers Explain policy benefits, renewal offers, and coverage details Convince customers and close renewals effectively Achieve renewal and retention targets Update customer details and renewal status accurately

JOB REQUIREMENTS: Good communication skills in Hindi & English Strong sales mindset & thought process Experience in outbound sales preferred Knowledge of insurance or sales is an added advantage.

Graduation is mandatory

Experience: 0 - 5 Years (Fresher can apply)

Shift Timings & Week Offs: Rotational Shifts: 9:00 AM to 6:30 PM & 10:00 AM to 7:30 PM (Any 9.5 Hrs. shift)

5 Days Working 2 Rotational Week-Offs

Salary Package: Fresher: 12,500 (In-hand) + Unlimited Incentives | CTC: 2.10 LPA

Experienced: Up to 35,000 (In-hand) + Unlimited Incentives | CTC: 5.9 LPA High earning potential with performance-based incentives

Interested candidates can share their resume on richa.mishra@ext.icicilombard.com or 8779091459

Role: Insurance Agent / AdvisorIndustry Type: InsuranceDepartment: BFSI, Investments & TradingEmployment Type: Full Time, PermanentRole Category: General InsuranceEducationUG: Any Graduate