Customer Service Executive - Voice Process

ICICI Lombard
  • Posted On: 2026-03-17 18:11:42
  • Openings: 10
  • Applicants: 0
Job Description

WERE HIRING | ICICI LOMBARD GENERAL INSURANCE

Vertical CRT (Customer Relationship Team)

Designation: Customer Relationship Manager (CRM)

Process: 100% Voice | Inbound Calling


REQUIREMENTS:

Graduation Mandatory Excellent communication skills Good Thought Process


Job Responsibilities:

Handle customer queries & concerns over calls

Provide accurate information and resolution

Ensure excellent customer experience


Salary Package:

Fresher: 16,000 (In-hand) | CTC: 2.50 LPA

Experienced: Up to 30,000 (In-hand) | CTC: 4.1 LPA

Salary depends on years of experience & last drawn CTC


Shift Timings (9.5 hrs. shift rotational):

Male Candidates:

Between 7:00 AM 12:30 AM (Night Shifts 24x7)

Female Candidates:

Between 7:00 AM – 8:30 PM (Any 9.30 hrs. shift) Rotational


Week Offs:

5 Days Working

2 Days Rotational Week Offs


Interested candidates can share their resume on 8928849384 or anamika.anamika@ext.icicilombard.com

More Info
Full Time
o
ITES / BPO
Not Disclosed
English
Not Disclosed
Education
Any Graduate
Not Disclosed
Required Skills
Customer Service BPO Inbound Process Inbound Customer Service Inbound Voice Process Telecalling Domestic BPO Inbound Calls

Contact Details
ICICI Lombard
+91 987654567
info@icicilombard.com
  • Experience6+ years
  • Salary UPTO 3 LAKHS ANNUALLY
  • Location for Hiring Not Specified
  • Apply Now
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