Job Description

Job description A. Position Overview Position Title Zonal Sales Manager

Department

Central Bank of India

- Interact with customers to explain the products and solutions

- Ensure activation, persistency & productivity is maintained. - Ensure quality of recruits hired in the team - Maintain & drive compliance at the zone B. Organizational Relationships Reports To National Head Supervises

Regional Managers, Area Managers and KAM

Job Dimensions

Partner and Client Management

Exceeding zonal targets (NB, renewal, STP, digitization, product mix etc.) Interact with the Bank Zonal Officer and his/her team to ensure alignment towards Tata AIA in life insurance Ensure team is focused on Sales and support to all branches assigned. Drive local contests and engagements to engage teams Keep track of all contests and initiatives launched bank, other insurers and Tata AIA Life Maintain a strong relationship with Zonal officer, Regional Officer and Bank Branch manager - interact with them regularly to assess business status. Take help from them to push & motivate them to maintain productivity

Managing the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner Aid the bank branches to adopt new processes and technology Ensure sales targets assigned are met on every parameter Assign target to each Regional Officer at a district level NB, renewal, STP, resolutions, special projects/initiatives undertaken, product mix. Ensure team is hands on with each branch and maintains a high engagement level with each member Team development and training Retention of high performing talent Keep National Head updated about on ground activities by Bank and competitors Coordinate with HO on various initiatives, updates, reviews, partner requirements Customer service Ensure adequate customer service grievance redressal, claim settlement, renewal etc. D. Skills Required

Technical

Good product knowledge Working knowledge of MS Office Behavioral Essential

Desired

Interpersonal skills Communication skills Creative thinking skills

Supervising / Leadership skills Teamwork Skills

Influencing skills

Relationship Building skills Decision making skills E. Incumbent Characteristics

Essential Desired Qualification Graduation Postgraduate/Insurance specific training Experience

Should have at least 12-15 years experience of sales with at least 1 years experience in leading teams.

Preferably needs to have PSU Banca sales experience in the insurance parlance.

More Info

Education