Customer Support Executive
- Posted On: 2025-12-29 21:17:17
- Openings: 10
- Applicants: 0
Job Description
Key Responsibilities:
Manage incoming calls and make outbound calls to resolve customer queries effectively.
Identify and understand customer needs to ensure high satisfaction
Build and maintain trust with customers through professional communication
Provide accurate, complete, and timely information using appropriate tools and methods.
Handle customer complaints, offering effective solutions and timely follow-ups
Maintain records of customer interactions and update customer accounts
Follow standard communication procedures, guidelines, and company policies
Go the extra mile to actively engage and retain customers
Requirements :
Minimum 2 years of experience in customer support in a regulated industry { NBFC / Banking / Fintech ) is mandatory
Fluency in English & Hindi communication is required
Interested candidates can please reach out to me on below contact details
Regards,
Khizer Sharieff
TA Specialist
Mobile:9738426881
khizer.sharieff@moneyview.in
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