Job Description

• Artech India is looking for Account Manager - Sales to join our dynamic team and embark on a rewarding career journey
• The Account Manager - Sales is responsible for developing and maintaining long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders
• The primary goal is to ensure client satisfaction, retention, and drive revenue growth through upselling and cross-selling opportunities
• The Account Manager will collaborate with internal teams to deliver excellent customer service and meet client needs

Key Responsibilities:

• Client Relationship Management:Build and maintain strong, long-lasting relationships with clients
• Understand client needs and objectives; act as a trusted advisor to identify business opportunities
• Regularly communicate with clients to assess satisfaction and address any issues or concerns
• Sales Growth:Achieve sales targets by identifying upselling and cross-selling opportunities within existing accounts
• Collaborate with the sales team to identify and acquire new business from existing clients
• Present and promote products/services to clients, highlighting their value and benefits
• Account Planning:Develop account plans outlining strategies for growth and client retention
• Conduct regular account reviews to assess performance and identify areas for improvement
• Work closely with clients to understand their business goals and align our products/services accordingly
• Collaboration:Coordinate with internal teams, including marketing, product development, and customer support, to ensure client needs are met
• Act as the liaison between clients and internal teams, conveying client feedback and requirements
• Forecasting and Reporting:Provide accurate and timely sales forecasts to management
• Maintain detailed records of client interactions and transactions; prepare reports on account status
• Problem Resolution:Address and resolve client issues promptly, collaborating with internal teams as necessary
• Proactively identify potential issues and implement solutions to ensure client satisfaction
• Market Knowledge:Stay informed about industry trends, market conditions, and competitors
• Use market knowledge to identify opportunities for growth and improvement

More Info

Education